How to Cancel a VIP Subscription and Request a Refund

JeyS
JeyS
  • Updated

Hello PicCollage Community!

We are sorry to hear that you want to cancel your PicCollage VIP subscription. Please know that we are regularly updating our VIP subscriptions and welcome all feedback and suggestions on how we can improve. Check out how to contact our team here: Contact the PicCollage Team!
 

We hope this helps and thank you for being a part of our VIP community! red heart 

To cancel your VIP subscription, please follow the instructions here:

  • Open the PicCollage app
  • Tap the PicCollage VIP banner on the top of the home page
  • Scroll down and tap Help Me Get There > at the bottom
  • Tap Start and fill out the survey
  • After finishing the survey, tap x on the upper left corner
  • Tap on the PicCollage subscription if need
  • Tap Cancel Subscription (If you don’t see Cancel Subscription and an expiration date is shown instead, the subscription is already canceled and won't renew.)

If a refund is required, please refer to this article: Request a Refund

We hope this helps!

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