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A OL1 or OL2 fault (fault codes 11 and 12 on the touchscreen, respectively) stands for Overload. The VFD has detected that the current (amps) on the output of the VFD has exceeded what was expected...

A OV fault (fault code 8 on the touchscreen) is a mains overvoltage fault. This is commonly mistaken as an "OU" fault due to the way the VFD displays the fault. The VFD has detected that the input ...

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IssueThe following error may occur when trying to configure a connection to one of these versions of Dynamics CRM.Connection to CRM Server failed: [CannotImpersonate] Unable to find user to imperso...

This article is about errors that might occur while creating or updating a Dynamics CRM connection, and it suggests adjusting firewall rules to allow required traffic.IssueWhen the Riva On-Premise ...

IssueConnection errors occur for the CRM connections for every user. The crmex-log file contains errors similar to these:2013-05-22 14:31:13,863 TRACE [CTP-app #0] [1VT56PFD8R2A] Retrieving connect...

IssueRiva Cloud displays one or two Failed to Load error messages, depending on which connection(s) failed to load.The CRM connection is to the left, and the email connection is to the right.CauseS...

IssueThe CRM connection error "Multiple possible User matches" may occur.   2012-05-01 16:39:49,920  INFO [CTP-seo #0] [1869879180] Establishing connection to SugarCRM [IMPERSONATION]...2012-05-01 ...

IssueThe Riva logs may contain the following error:Connection to CRM Server failed: Unable to match a user to impersonate by email address: name@house.com  ExplanationThe Riva sync requires matchin...

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